Shipping policy

 

Order Cancellation Policy

Once an order has been placed and payment completed, it cannot be modified or cancelled. Please review your order carefully before completing your purchase.

Shipping Policy

Pre-Orders

  • Payment: All pre-orders must be paid in full at the time of reservation.

  • Shipping Dates: Pre-ordered items have estimated shipping dates which are subject to change based on vendor availability. Customers will be notified via email of any changes to the estimated shipping date.

  • Non-Cancellable: Once a pre-order is placed, it cannot be cancelled.

Inventory

  • Out of Stock Items: If an item is sold out or out of stock after your order has been placed, you will be notified via email promptly. We appreciate your patience and understanding.

Shipping & Delivery

  • Shipping Locations: We currently ship to locations within the United States.

  • Processing Time: Orders are processed within 7-10 business days after the date of purchase, excluding weekends and holidays.

  • Expedited Shipping: Next day shipping is available upon request with charges starting at $35, varying based on weight and distance. Orders must be placed by 2 PM EST for overnight shipping.

  • Responsibility: We are not responsible for lost, stolen, or missing packages. Customers should contact their local post office for any issues regarding lost or stolen packages. Shipping costs are non-refundable.

  • Holiday Delays: During holidays and major sale events, please allow an additional 1-3 business days for order processing.